How do I place an order?
It couldn’t be easier to place an order with us. We’ve broken it down into simple steps for you to follow:
- Pick your items
- Go to checkout
- Log into your account (optional)
- Add any promo codes (optional)
- Enter your details
- Select your payment method
- Order confirmation
For more detailed instructions follow this link.
What payment methods can I use?
You can pay using Visa, MasterCard, American Express, Discover, PayPal and Aria Moda's Gift Card. These payment methods are all 100% secure. All submitted personal and payment information is encrypted and secure. Credit card payments are managed by 2Checkout, our business partner.
What is the delivery time?
Delivery of your items will vary depending on your location and availability of the purchased product. Typically, items leave our warehouse within 3 business days and arrive 2-5 business days after they have shipped. Business days are Monday-Friday, excluding national holidays.
Delivery Time = Processing Time + Shipping Time
* We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. However, we will always work hard to keep these temporary changes to a minimum.
What are my delivery options?
All items are sent via DHL absolutely free of charge. You can expect your order to arrive within 2-5 full business days after it has shipped.
Can I return my items?
We hope you love everything you buy from us!
If for any reason you are not completely satisfied with your purchase from Aria Moda, then we're fine with that too. The FASTEST way to get a refund or exchange for your item is to return it to us within 30 days of receiving the goods (sale items within 15 days).
What are my return options?
You have 3 options when returning:
- Refund: Receive a refund back to your original payment method. Returns must be received within 30 days from the date when you received any items you bought to be eligible for a refund. But, there are 2 more alternatives:
- Exchange: Love it, but need a different size, color, or style? No problem! Exchange requests must be received within 30 days of receipt of the items. Exchanges are always free!
- Store Credit: We're sorry your order didn't work out, so let us make things right. If your return arrives back to us within 30 days of your receipt date, you can receive an Aria Moda's store credit for the amount of your return that you can use toward finding something else you'll love.
* Please note that shipping costs are not refundable. Although not nominally paid, these costs will be deducted from the full refund. In case of an exchange, we will cover these costs.
How do I choose the right size?
Check out our size guide. Keep in mind that we use standard sizes, so we suggest selecting the size you usually wear. To be on the safe side and ensure that the order will be made to measure, please make sure to fill in the requested measurements during checkout.